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Submit your question online and we will get back to you typically within one business day.
Address and Hours
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Corporate Mailing Address
P.O. Box 11999
Portland, Oregon 97211NOTE: Please do not send mail to the branch. Thank you!
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Branch Address
1107 NE 9th Ave, Suite 108
Portland, Oregon 97232 -
Our Hours
Monday-Wednesday: 9 AM – 5 PM
Thursday: 10 AM – 5 PM
Friday: 9 AM – 6 PM
Saturday-Sunday: Closed -
Phone Numbers
Telephone: 503.546.5000
Toll Free: 888.468.5826
Fax: 503.546.5010
Card Services Phone Numbers
eZCardInfo
1.866.604.0380
Automated Account Management
1.800.ASK.4BAL
ATM & Debit Lost/Stolen
800.543.5073
ATM/Debit PIN# Change
Within US: 1.866.297.3411
Outside of US: 727.227.9600
Credit Card Lost/Stolen
1.800.991.4961
Fraud and Dispute
1.800.600.5249
Mon-Fri: 5:00am to 5:45pm PT
Sat: 6:00 am to 11:45am PT
Holiday Closures
- Martin Luther King, Jr. Day: 01/15/24
- Presidents’ Day: 02/19/24
- Memorial Day: 05/27/24
- Juneteenth: 06/19/24
- Independence Day: 07/04/24
- Labor Day: 09/02/24
- Indigenous Peoples’ Day: 10/14/24
- Veterans Day: 11/11/24
- Thanksgiving Day: 11/28/24
- Day After Thanksgiving: 11/29/24
- Christmas Eve: 12/24/24 (2:00 PM Closure)
- Christmas Day: 12/25/24
- New Year’s Eve: 12/31/24 (2:00 PM Closure)
- New Year’s Day: 01/01/25